Refund Policy
7-day money back guarantee
E Pear offers a full 7-day, 100% money back guarantee for all our shared hosting services. If for any reason you are not happy with our service, contact us within the first 7 days of service, and we will issue a full 100% refund.
Please read our legal terms before contacting us for a 7-day money back guarantee. We will not refund fees to accounts that have violated our Acceptable Usage Policy. Please note that the 7-day money back guarantee applies only to the monthly or annual fee associated with your account. It does not apply to any setup fees, domain registration fees or any charges associated with the purchase of supplemental services.
To receive a refund, or credit please contact billing@epear.com.au and we will be in touch with you shortly.
Refunds will be provided in the way of cheque and may take up to 60 days.