Privacy Statement
| Site: | E Pear |
| URL: | http://www.epear.com.au |
E Pear has created this privacy statement in order demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this web site.
Information Automatically Logged
This site uses your IP address to help diagnose problems with our server and to administer our site.
This site records the browser type to monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages.
This site uses page referrer data - that is, information about the page that linked you to this page - to determine to what extent our page is referenced by other resources on the Web.
This data may be used to preserve the integrity of our computing resources.
Personal Information
name, address, e-mail, phone number, and zip code, birthday, payment details, abn / acn, etc
This information is used for purchases/ sales and for anonymous market research.
We only allow access of your information to external businesses for coaching, assistance services like IT Support but these external businesses and contractors agree to our terms before they have access, to ensure your details are kept safe. Not all information is accessible to them to protect your privacy
If you access our billing system you are able to change update or delete your details. However deleting information will hamper services and even your site can be closed until information is properly provided.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Log file access is restricted to system administrators while stored on the server. Log files are rotated regularly and archived in a secure location.
User and password information is encrypted before it is transmitted across the network.
E Pear complies with all statutory and legal requirements with respect to access to information. We are located in Richmond NSW Australia and are as such in the areas jurisdiction
Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact Gerard Margetson.
Privacy Policy
E Pear is committed to maintaining the trust and confidence of its customers and visitors to our web site. In particular, we want you to know that E Pear is not in the business or selling, renting or trading email lists with other companies for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Collection and Use of Personal Information
Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.
If you want to subscribe to any of our newsletters, we ask you to simply provide your business email address and a contact name. In that case, we use your email address only in connection with providing you the newsletter and for no other purpose.
Additional activities on our site require you to be registered—for example, to provide website hosting. As part of the registration process, we collect additional personal information. We use that information for several general purposes: to fulfill your request; to contact you if we need to obtain or provide additional information; to verify the accuracy of our records; to contact you regarding customer satisfaction surveys. Some activities require additional personal information. For example, to fulfill online orders for product and support, we require you to enter credit card information.
Disclosure of Personal Information
In some instances we rely on our channel partners to fulfill products and information requests, and provide customers and prospective customers with information about E Pear and its solutions. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose. E Pear sometimes hires vendor companies to provide limited services on our behalf, including mailing and delivering items, sending postal mail, providing technical support, and processing event registrations. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Because E Pear is a global company, your personal information may be shared with other E Pear offices or subsidiaries in the U.S., Europe, and elsewhere. The data protection laws in these countries may be more or less extensive than laws in the country in which you are located. However, E Pear and its offices and subsidiaries are governed by this Privacy Policy and will use your personal information only as set forth in this policy.
By using our web site and providing us with your personal data, you consent to this transfer of your personal data.
E Pear may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of E Pear and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on E Pear or this web site; (2) protect and defend the rights or property of E Pear and this web site; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public.
Children and Privacy
Our web site does not offer information intended to attract children. E Pear does not knowingly solicit personal information from children under the age of 15.
Security of Personal Information
When you submit credit card, email and physical address information to us, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. We have also implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorised access, disclosure, alteration and destruction.
Use of Cookies
A cookie is a small text file containing information that a web site transfers to your computer's hard drive for record-keeping purposes and allows us to analyze our site traffic patterns. A cookie can not give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site. If are using a shared computer and you have cookies turned on, be sure to log off when you finish.
Links to Other Web Sites
Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to accounts@epear.com.au. An administrative fee may be payable.
Updating Your Personal Information
You may update your information at anytime by sending an email to accounts@epear.com.au
Unsubscribing
You may unsubscribe to general mailings at any time, by sending an email to remove@epear.com.au.
Your Consent
By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page.
If you have any questions or concerns about our collection, use or disclosure of your personal information, please email service@epear.com.au.
This document was last updated on the 24th November 2008